Outward Mindset Skills for Leaders

Content and Tools

In this workshop, leaders acquire tactical management tools that ensure they and their employees continually work with an outward mindset. Participants learn to assess their own effectiveness in growing and developing their teams. They also learn how to manage in a way that promotes an outward mindset throughout the employee life cycle. They improve their leadership and management skills through the following tool sets:

Checkmark Selection and Onboarding Tools—Tools to assess the capabilities and mindset of potential hires, set performance expectations, and ensure successful onboarding.
Performance Management Tools—Tools that equip managers to help employees prioritize responsibilities and hold themselves accountable through structured performance conversations.
Path Correction and Discipline Tools—Conversation templates to provide helpful correction, resolve conflicts, and terminate employment if necessary.

Results and Outcomes

Leaders will learn to:

  • Leverage interview questions to select outward employees
  • Implement effective onboarding/orientation processes
  • Heighten accountability to performance standards
  • Drive employee-led monthly evaluations and performance conversations
  • Provide helpful and straightforward correction

By attending this workshop, certified Arbinger facilitators will meet the prerequisite for the Outward Mindset Skills for Leaders Train-the-Trainer course, which licenses individuals to deliver this workshop within their employing organization.

What to Expect at an Arbinger Training

Who Should Attend

This course is appropriate for:

  • Leaders and managers at any level in an organization
  • Potential and emerging leaders


Outward Mindset Skills for Leaders handbook

Outward Mindset Skills for Leaders handbook


Participants must have attended the two-day Developing and Implementing an Outward Mindset course.


This is an interactive, one-day course that allows participants to thoroughly explore and internalize key concepts around leader and performance management. It is punctuated by videos, individual and group exercises, and application of implementation tools to participants’ on-the-job situations. We tailor delivery to meet your needs and focus on your organization’s goals and challenges.


Please contact us for pricing on this program.