A recent complaint we received from a manager:
“I do my job, I get my results, and no one has to chase me down or manage me. Well my employees are also ‘big boys and girls’ and should be able to get results: I pay them top salaries, they were hired because of their competence and expertise, I trust and expect them to get things done. But when things become critical, or go wrong, no one steps up and takes responsibility and delivers results! I don’t know what to do!”
Like most of us, you’re probably nodding your head thinking...
by Chris and Debbie Wallace
As parents, we often feel we are responsible for giving our children the guidance they need to become successful and happy people.
Yet, what if it was better if we did just the opposite? What if part of “good parenting” is the willingness to be the first to admit when we are wrong, the first to listen to and apply our children’s advice, and the last to give advice?
Of course, this seems totally counterintuitive to parenting. After all, isn’t our role to make certain our children turn out “right”? That...
By Michael Lazan,
Performance management systems vary widely from organization to organization, but there is one aspect that is common across organizations: most line managers hate them.
Consider the following three questions:
Do you know many managers who love writing performance plans for their employees?
How many managers enjoy giving difficult feedback to their employees?
When is the last time you heard a manager say that he was looking forward to writing performance reviews?
Given that managers detest working on the key elements of...