People management is often a thorny issue with corporate leaders and HR. In an exclusive interview, Jim Ferrell, co-author of bestseller Leadership and Self-Deception, tells HRM's Mahua Mitra about his groundbreaking theory that hits the core of people problems.

SMEs need to breed a culture of responsibility but the bad new is very few people know how...

Think your parents are from Mars? That you're the only one out there having problems understanding them and getting understood? Parents and teens are not that different. All it takes is a little talking and bonding.