Format: an 8-hour day. The Choice is how we begin all our work with individuals, families, organizations, corporations, schools, treatment programs, governmental agencies, humanitarian groups and helping professionals. Participants learn what the box of self-deception is, how we get in it and how to get out. They discover that self-deception is at the heart of most "people problems" in the organization, and learn the extent to which we participate in problems we believe are purely the problems of others.

The Choice gives participants the keys to: focusing on results, individual growth, relationships, effective leadership, communication, conflict resolution, team-building, alignment, accountability, trust, motivation, cooperation, vision creation and buy-in, decision-making, merging of organizational cultures, labor relations.

The Choice covers:

Way of Being: The Source of Influence

• Our influence does not come from what we do, as most of us think. It comes from something deeper, which Arbinger calls a "Way of Being".
• There are two basic Ways of Being; The Responsive Way and The Resistant Way (aka "out-of-the-box" and "in-the-box").

The Choice That Determines Way Of Being

• How individuals move from one Way of Being to the other.
• Predictable consequences that result from each way.

When The Resistant Way Becomes Characteristic

• How the Resistant Way becomes habitual - and the inevitable negative consequences.
• How to recognize our own Resistant Ways and their impact on others.

The Effect Of The Resistant Way On Others

• A person who is being Resistant invites resistance in others, which spreads resistance throughout the organization, undercutting the achievement of every individual and organizational objective.
• We can become unwittingly devoted more to self-protection and justification than to achieving results.

Becoming Responsive: Getting Out Of The Box

• The logic and practical reality of how to get out of the box and stay out.
  
• How to apply the process in an area of where being in the box has caused problems. The impact is profound and lasting.

Format: an 8-hour day. The Choice in Treatment and Intervention applies Arbinger's work to our efforts to make improvements in another – whether that effort is at home, at school, in a formal treatment program or correctional facility, or within the informal context of a relationship between friends or associates.

The Choice in Treatment and Intervention covers:

Box Warning Signs

• The Box carries characteristic signs - when identified, they can lert us that we might be in the box.
• Participants explore these signs in depth to gain greater self-understanding.

The Two Ways to Intervene : The Arbinger Intervention Pyramid™
Intervening with to help another to change has certain built-in "traps" - ways that we get in the way of change on the part of another, and how we build resistance to change taking place. Participants learn about these traps and how to avoid them.

Intervention Boxes and How to Escape them

• Justification boxes come in four main categories, each with their own devastating impact.
• Participants discover which boxes they are most likely to carry. They discover how these boxes have made them less productive and successful than they could have been, and of the effect these can have in efforts at helpful intervention. They also learn how to escape the destructive influence of these boxes.

Principles of Responsive Intervention

• Participants examine Arbinger's 4 Principles of Responsive Intervention, ways to avoid the traps we have identified when intervening, and learn what this means for their helping efforts.

Rethinking correction and discipline: what to do when things go wrong

• Looking at where we are most likely to fail as interveners, participants examine the Arbinger Intervention Pyramid™ to rethink correction and punishment.

Read Arbinger's Principles of Non-Violence
Purchase Arbinger's training publications, The Choice in Intervention