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Corporate Training

Day 2: Implementation Training - Modifying Work Practices

Note: completion of The Choice (seminar, personal study course or telecourse) is a prerequisite for these programs.

Format: an 8-hour day of training. Participants complete one of Arbinger's Implementation Training experiences:

• The Choice at Work
This program is designed to help current work groups come together as a more effective team.
• Or The Choice in Achieving Results
This program is designed to help people from different groups/work areas come together as a team.

They learn that all work activities fall into one of the four main Responsibility Zones:

• Customer Zone
• Co-Worker Zone
• Employee Zone
• Manager Zone

Implementation Training teaches participants to focus on achieving a clear, measurable result in each of the four key Responsibility Zones. This focus helps maintain The Responsive Way and avoid The Resistant Way, so participants more effectively identify, prioritize and direct all of their workplace efforts. In addition, they learn a unique, effective reporting mechanism that keeps them applying the new work methods and strategies.

Option 1: The Choice at Work

Box Symptoms at Work

• How to identify signs of the box at work

Working Out Of The Box: An Introduction

• Introduction to the Responsive Way of working, and the four key Responsibility Zones in work: Customer Zone, Co-Worker Zone, Employee Zone, Manager Zone.
• How to focus in each zone to sustain the Responsive Way, minimize self-deception and its consequences and stay out of the box.

Working Out Of The Box: A Plan

• Beginning to practice the methodologies and strategies that keep us out of the box in the four Responsibility Zones in work.

Solving Workplace Collusions

• How to solve workplace "collusions" (i.e. conflicts) in a Responsive Way. Participants work together to solve a problem currently facing the group, or that members are complicit in creating. The way they solve it will become a model for solving problems together in the future.

Option 2: The Choice in Achieving Results

Getting Out of Boxes at Work

• The boxes people commonly carry at work; how to identify and explore the boxes we most frequently carry.

Working Out of the Box

• Introduction to the Responsive Way of working and the four key Responsibility Zones in work: Customer Zone, Co-Worker Zone, Employee Zone, Manager Zone.
• How to focus in each zone to sustain the Responsive Way, minimize self-deception and its consequences and stay out of the box.

Leading Out of the Box

• Introduces a framework called the "Arbinger Leadership Pyramid" that helps others change/improve; how to help others at work get out of the box
• Applies this framework to real work issues participants are facing.

Solving Workplace Collusions

• How to solve workplace "collusions" (i.e. conflicts) in a Responsive Way. Participants work together to solve a problem currently facing the group, or that members are complicit in creating. The way they solve it will become a model for solving problems together in the future.